Help Center
Everything you need to know about converting videos to professional slide decks
Import From Anywhere
Support for all major video sources and platforms
Local Files
Upload from your computer
Screen Recordings
Loom, OBS, QuickTime, etc.
Webinars & Meetings
Zoom, Teams, Google Meet
Supported Video Formats
We support all major video file formats
Maximum file size: 100MB (Free) • 2GB (Paid) • Up to 2 hours video length
Export to Your Favorite Format
Choose the format that works best for you
Google Slides
Edit online, share instantly
PowerPoint (.pptx)
Full desktop editing
Universal compatibility
Getting Started
What video formats does SyncSlide support?
We support all major video formats including:
Maximum file size: 100MB (Free) • 2GB (Paid)
How do I upload a video?
Drag and drop
Simply drag your video file into the upload area
Click to browse
Click the upload area and select a file from your computer
What export formats are available?
Google Slides
Open directly in your browser for instant online editing and sharing
PowerPoint (.pptx)
Download for use in Microsoft PowerPoint or other desktop software
Download a non-editable PDF for easy sharing and printing
How long does conversion take?
⚡ Smart Mode (Default)
Lightning-fast processing in just 1-2 minutes for a 10-minute video. Perfect for everyday videos where speed matters most.
🔒 Protected Mode
3-5 minutes for a 10-minute video. Your video never leaves our private servers—ideal for sensitive or confidential content.
Processing Modes
What are Smart Mode and Protected Mode?
SyncSlide offers two processing options to fit your needs:
⚡ Smart Mode
- ✓ Available on all plans
- ✓ Lightning-fast (1-2 minutes)
- ✓ Reliable, consistent quality
- ✓ Standard credit cost
🔒 Protected Mode
- ✓ Available to all users
- ✓ Private processing (3-5 minutes)
- ✓ Your video never leaves our servers
- ✓ 2x credits (Free/Base) or included (Premium)
When should I use Protected Mode?
Use Protected Mode when you have:
Is the output quality different between modes?
No! Both processing modes deliver identical high-quality results. The only differences are processing speed and infrastructure. Protected Mode uses advanced encrypted infrastructure that matches Smart Mode quality, while keeping your data completely private.
How much does Protected Mode cost?
Premium and Trial users: Protected Mode is included at no extra cost—same price as Smart Mode.
Free and Base plan users: Protected Mode costs 2x credits to cover our dedicated private servers.
For example, a 10-minute video with all features costs 40 credits in Smart Mode. In Protected Mode, it would cost 40 credits for Premium users or 80 credits for Free/Base users.
Credits & Billing
How do credits work?
Credits are based on video duration and the features you enable:
• Base processing: 1 credit per minute
• Voice-to-Text: 1 credit per minute
• Screen Text Capture: 1 credit per minute
• AI Transcript Polish: 1 credit per minute (cleans Voice-to-Text output)
Example: A 10-minute video with all features = 40 credits (10 base + 10 voice + 10 text capture + 10 polish)
Do credits expire?
Free Plan
30 credits at signup, then 30 credits/month. Credits reset monthly and don't roll over.
Pro Trial (3 days)
240 credits for 3 days. Credits expire after 3 days UNLESS you subscribe—then they roll over to your new plan.
Monthly Subscriptions
Unused credits roll over indefinitely while you're subscribed—no cap! Your accumulated credits never expire as long as your subscription is active.
Credit Packs (One-Time)
Never expire! Use them whenever you need, even years later.
Can I cancel my subscription?
Yes, you can cancel anytime from your billing dashboard. Your subscription will remain active until the end of your current billing period, and you'll keep any remaining credits. We don't offer refunds for partial months.
What happens if I run out of credits?
You won't be able to convert new videos until you purchase more credits or your subscription renews. You can always purchase a one-time credit pack for immediate access, or upgrade to a higher monthly plan.
Frequently Asked Questions
Everything else you need to know about SyncSlide